National Bank Implements An Ambitious Situation Center For Management Of Key Banking Processes

The National Bank for Foreign Economic Activity of the Republic of Uzbekistan (NBU) is one of the largest financial institutions in the country.

To ensure effective monitoring and management of key processes across multiple departments, National Bank set out to implement a high-performance, centralized situation center.

At the core of the project was the creation of a unified situation center, bringing together monitoring and control across four bank departments:

• Information Security Department
• Information Technology Department
• Service Development Department
• Risk Management Department

As NBU's operations grew in scale and complexity, the bank required a modern centralized environment capable of bringing together data streams from multiple departments into a real-time view.

Key requirements included:

Live access to current and forecasted financial risk data, portfolio management insights, and market trend analysis.

RISK MANAGEMENT & ANALYTICS

Live data gathering and analysis across key service systems and customer interaction channels.

SERVICE QUALITY CONTROL

Continuous oversight of cybersecurity threats, IT infrastructure performance, servers, networks, and critical banking applications.

24/7 SECURITY & IT MONITORING

To meet these requirements, a three-zone situation center was designed and deployed, consisting of an entry zone, a main situation center hall, and a decision-making room. Each zone is powered by Polywall video wall software and purpose-built AV infrastructure.

The project was delivered by Polymedia Uzbekistan, part of the international Polymedia group and a leading AV and IT systems integrator.

The entry zone was designed to welcome visitors and showcase key bank performance indicators. A non-standard LED display (Absen A2719Plus, 5760×360 resolution, P1.9 pixel pitch) was installed to create a prestigious, high-impact reception environment.

The main hall serves as the operational core of the entire infrastructure. The centerpiece is a radial LED screen (Absen HC1.2 PRO II, 16.8 × 2.36 m, P1.25 pixel pitch, 13440×1890 resolution) with a 3° curvature for ergonomic viewing from multiple positions across the room.

Content management is delivered through a Polywall video wall software with Matrox cards. A Cisco-based video conferencing terminal supports four Lumens auto-tracking cameras that automatically follow the active speaker, triggered by the Televic conference microphone system. The audio system is built on Dante/AVB protocols using Biamp equipment. Each operator workstation features dual monitors, Lenovo workstations, and KVM switching, allowing operators to control any workstation from any seat.

The Decision Making Room features an Absen HC II 0.9 Pro LED screen (4.8 × 1.35 m, P0.9 pixel pitch, 5120×1440 resolution), also managed by Polywall video wall software platform. A V-shaped table integrates an embedded computer and tablet for event management. Three Lumens PTZ cameras provide automatic speaker tracking via the Televic conference system. Biamp powers the audio and acoustic masking systems. Each seat is equipped with Arthur Holm motorized displays and Televic retractable microphone panels. Wireless presentation and BYOD collaboration is enabled via a Wyrestorm system. The entire room – audio, video, and conferencing – is integrated into a centralized Extron control system.

The system's network-based architecture enables easy scalability, flexible reconfiguration, and future upgrades as operational needs evolve. KVM switching allows every operator workstation to be reconfigured for different tasks on demand.

Entry Area:

Decision Making Room:

Situation Center Hall: