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Polywall Video Wall Software Warranty

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Polywall Software Warranty & Support

Your Polywall video wall software license includes comprehensive warranty coverage for complete peace of mind:

Included Warranty Services

Engineer-assisted license setup and configuration
Free access to all software updates during warranty period
Dedicated assistance for operational inquiries
Remote installation support
Unlimited free upgrades
Email support
Expert technical support
Online knowledge base
Developer-level support for critical issues
Specialized help for complex cases (remote sessions available)
Self-help resources for common issues
Direct access to engineering team

Warranty Period Options

Standard coverage: 1 year (included with license)
Extended: extra warranty is available to purchase for 1 to 5 additional years.
Extended warranty packages can be purchased with initial license or separately.

Our Commitment to You

  • Maximum: 2 business days
  • Average: First response in 46 minutes
  • Average expert support resolution: 6 business days
Email response
Issue resolution
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