The main requirement for the project was to have the capability to unite different solutions that the bank uses in their day-to-day work into a single system. The flexibility and compatibility with hardware and software sources played a key role for the decision-makers. Polywall helps to do just that: the software allows to add any type of input to the central monitoring system and helps automate manual operations.
At the time of integration, the bank was in the middle of the merger process, and developing a collaborative and flexible solution was an essential requirement for the project. After reviewing multiple options, the team came across Polywall which fit the requirement perfectly.
Polywall allows integrating all types of sources, hardware or software, which enabled the bank to add cameras, web pages, applications and even HDMI inputs into a single monitoring system. Another major factor was that with Polywall, operators can work collaboratively and easily, with different roles, access permissions and clear audit capabilities for the future.
Additionally, the team decided to go with Polywall for its excellent cost vs benefit combination. Availability of a local distributor and 24/7 support in Spanish are two more important factors that were key to the integration process and smooth operations.
“We have chosen Polywall because it is easy to operate, it is flexible and easy to scale. Another benefit was the availability of a local certified partner, 24/7 support and access to backup teams for contingency cases,” says Osmar Florenciañez — Security Manager of Banco GNB Paraguay. “We have received an excellent solution, the local integrator provided us with all the information and technical support required”.
“Polywall was chosen for this project mainly because it has excellent technical and commercial support. The team helped us at all times — in the design, the implementation and the post-installation phases. Polywall specialists supported us until the project was successfully completed,” says Martin Rodas — CEO of Innova Technology Paraguay.