Blog - EN
2026-03-10 13:13

New Case Study: Control Rooms Modernization for a Government Law Enforcement Organization

News
We are thrilled to share a new success story highlighting the role of Polywall video wall software in modernization of three control rooms for a government organization in Chile. The project focused on upgrading an existing control room environment and expanding operations across multiple locations using the Polywall platform.

The organization required a scalable and consistent solution to modernize its control rooms, improve display capacity, and ensure reliable integration of CCTV feeds, video conferencing, web-based monitoring tools, and operator desktops. The main control room was expanded from an 8-monitor configuration to a 12-monitor video wall, while two additional control rooms were deployed in separate locations.

To support these requirements, Polywall was selected as the central video wall management platform across all three environments.

The solution enabled:

  • Centralized management of multiple applications on the video wall
  • Simultaneous display of CCTV, web applications, video conferencing, and operational tools
  • Real-time layout adjustments based on operational needs
  • Standardized workflows across all control rooms
  • Secure desktop replication in the main control room using Polywall Streamer
“This was a project with a demanding client and a high level of complexity. Thanks to our experience with such solutions and the support of the Polywall team, we successfully delivered the solution and left the client satisfied.”

Felipe Juárez, Commercial Manager, Fast Tecno, Chile

Key Results:

  • Improved situational awareness through simultaneous visualization of CCTV, video conferencing, web applications, and operator desktops
  • Greater operational comfort thanks to a modernized, expanded video wall setup
  • Consistent workflows and user experience across all three control rooms
  • Reliable performance without latency or loss of image quality

Read the full case study to learn more about this control room modernization project in Chile.